What is the correct response formula for situations where you are caught off guard?

In situations where you are caught off guard, the response formula incorporating "What I know + What I don't know + How I will find out" is particularly effective because it allows for a structured approach to handling unexpected questions or scenarios.

Firstly, acknowledging "What I know" provides a foundation for your response. It demonstrates that you have some familiarity with the topic at hand, which helps to establish your credibility. Next, recognizing "What I don't know" is crucial as it shows self-awareness and honesty about your limits. This is important in maintaining trustworthiness; it signals to your audience that you are not afraid to admit when you lack information.

The inclusion of "How I will find out" is key because it illustrates a proactive approach to problem-solving. Instead of leaving the situation unresolved, this aspect emphasizes that you are willing to seek the necessary information, whether through research, consulting with colleagues, or following up with additional resources. This not only reassures stakeholders that you are committed to resolving their inquiries but also reflects a positive attitude towards continuous learning and improvement.

This comprehensive approach is more effective than simply buying time or relying on partial frameworks, as it ensures that you engage thoughtfully with the inquiry while setting a path forward for obtaining the information needed.