What is the best way to draw someone's attention to a direct chat in Teams?

Mentioning someone in a post is an effective way to draw their attention to a direct chat in Teams because it sends a notification to that individual, ensuring they are alerted to the specific message or conversation you want to highlight. This functionality is designed to enhance communication and collaboration by focusing on relevant participants and encouraging timely responses.

Engaging someone directly through a mention helps to cut through the noise of other conversations and activities, making it more likely that the person will see and respond to your message promptly. This is especially useful in busy channels or chats where many discussions may be occurring simultaneously.

Adding someone to your contacts group, while useful for organizing your Teams environment, does not directly notify them of any specific messages or chats. Putting the chat in bold or altering member permissions also lacks the direct engagement feature enabled by mentioning someone, as these actions do not actively notify or call attention to the message in question.