If a coworker does not understand directions given using the Think, Feel, Do model, what might be the cause?

The correct option highlights the impact of preconceived notions on communication. When a coworker approaches a message with preexisting beliefs or biases about the sender, in this case, Quincy, it can heavily influence their perception and understanding of the information presented. These preconceived notions may lead to skepticism or dismissal, thereby obstructing effective communication.

Understanding the recipient's mindset is crucial when conveying information, as it shapes how the message is received and interpreted. If the coworker already harbors doubts or skepticism about Quincy, they may not fully engage with or accept the instructions given through the Think, Feel, Do model, regardless of the clarity or appropriateness of the communication itself.

In contrast, other options suggest different reasons for misunderstanding. Tone, language proficiency, or perspective not being considered may contribute to communication breakdowns, but they do not encapsulate the specific impact of bias or preconceived opinions as effectively as the selected answer does. Recognizing and addressing these biases is essential for fostering clearer and more constructive interactions in a workplace setting.